LancerLoadout

Terms of Service

Effective date: [EFFECTIVE_DATE] · Last updated: [EFFECTIVE_DATE]

1. Agreement and Acceptance

These Terms of Service (the “Terms”) are a binding agreement between you and Pushkar Kumar Mishra, an individual sole proprietor operating the LancerLoadout service (“LancerLoadout”, “we”, “us”, “our”) at [SITE_URL]. By creating an account, accessing, or using the Service, you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service.

If you use the Service on behalf of a business, you represent that you have authority to bind that business, and “you” includes that business.

2. Definitions

  • “Service” — the LancerLoadout web application, including proposal, scope agreement, and client guide creation, public page hosting, engagement analytics, PDF reports, and AI drafting features.
  • “User” or “you” — the person or business holding a LancerLoadout account.
  • “Viewer” — any person who opens a public page you share (typically your client). Viewers do not need an account.
  • “Public Page” — a proposal, scope agreement, or client guide you publish at a shareable link.
  • “Client Content” — all content you create or upload, including text, pricing, client names and details, brand assets, and logos.
  • “Credits” — prepaid units usable for specific pay-per-use actions inside the Service.

3. Eligibility and Your Account

  • You must be at least 18 years old and capable of forming a binding contract. The Service is not directed at children.
  • Sign-in is via Google. You are responsible for maintaining the security of your Google account and for all activity under your LancerLoadout account.
  • You must provide accurate information and keep it current. You may not create multiple accounts to evade free-tier limits or restrictions.
  • Notify us promptly at [SUPPORT_EMAIL] of any unauthorized use of your account.

4. The Service

LancerLoadout helps freelancers create, share, and track client-facing documents. Features differ by plan; current limits and prices are shown on our Pricing page, which forms part of these Terms. We may improve, modify, or discontinue features. If we materially reduce core paid functionality, we will give reasonable advance notice by email.

The Service is provided without an uptime guarantee or service-level agreement. We may perform maintenance with or without notice. We rely on third-party infrastructure (hosting, database, email, payments, AI providers), and outages of those providers can affect the Service. We recommend you retain your own copies of business-critical documents.

5. Plans, Credits, and Billing

5.1 Free plan

The free plan includes limited monthly page creation and basic tracking, and displays a “Made with LancerLoadout” footer on Public Pages. Free limits are stated on the Pricing page and may change prospectively.

5.2 Pro subscription

  • Pro is a paid subscription billed monthly or annually at the prices shown on the Pricing page.
  • Subscriptions renew automatically at the end of each billing period until cancelled. You can cancel at any time; cancellation takes effect at the end of the current billing period, and you retain Pro access until then. See the Refund & Cancellation Policy for details.
  • For subscriptions billed in India through Razorpay, recurring charges follow RBI e-mandate regulations, including pre-debit notification before each renewal charge.
  • If we change subscription prices, the new price applies from your next renewal, with prior notice by email. If you do not agree, cancel before renewal.

5.3 Credits

  • Credits are prepaid units for specific actions (for example, creating a page over the free limit, removing branding from a specific page, generating a PDF report, or generating an AI draft). Current credit costs per action are shown on the Pricing page.
  • Credits never expire, are non-transferable, are tied to your account, and have no cash value except as stated in the Refund & Cancellation Policy.
  • Credits are deducted only when the action succeeds. If a credited action fails on our side, the credits are restored to your balance.
  • Branding removal purchased with credits applies to the specific page selected, permanently for that page.

5.4 Payment processing

International purchases: payments are processed by Lemon Squeezy, LLC acting as Merchant of Record. This means your purchase transaction is legally with Lemon Squeezy, which acts as an authorized reseller of the Service; Lemon Squeezy's Buyer Terms and privacy policy apply to the payment transaction, and Lemon Squeezy calculates and collects applicable VAT, GST, or sales tax at checkout. Their name (“LEMSQZY*”) appears on your card statement.

Purchases in India: payments in INR are processed by Razorpay as our payment gateway. In this case Pushkar Kumar Mishra is the merchant. We never receive or store your card or banking details; payment credentials are handled entirely by the payment processor.

5.5 Taxes

International prices may be shown exclusive of taxes; Lemon Squeezy adds and remits applicable taxes at checkout based on your location. Indian prices are in INR as displayed. We are currently not registered under GST and do not charge GST.

6. AI Features

  • Certain features use third-party artificial intelligence providers to generate draft content (for example, follow-up messages informed by your proposal and its engagement data). The current provider(s) are named in our Privacy Policy.
  • AI output is a suggestion, generated automatically, and may be inaccurate, incomplete, or unsuitable. You are solely responsible for reviewing, editing, and deciding whether to use any AI draft. You — not LancerLoadout and not the AI provider — are the sender of any message you send.
  • AI drafts are ephemeral: we do not store generated drafts after your session unless you paste them into your own content.
  • “Unlimited” AI usage on paid plans is subject to a fair-use ceiling (currently 100 generations per calendar month per account) to prevent abuse. Automated, scripted, or bulk generation is not permitted.
  • We may switch AI providers or models to maintain quality and availability; the Privacy Policy will always name the current provider(s).

7. Your Content

  • You own your Client Content. We claim no ownership over it.
  • You grant us a limited, worldwide, royalty-free license to host, store, process, display, and transmit Client Content solely to operate and provide the Service (including rendering your Public Pages to Viewers, generating PDFs, and providing AI drafting when you invoke it). This license ends when the content is deleted from the Service, subject to short residual periods in backups.
  • You are responsible for your Client Content, including any personal data about your clients that you enter. You represent that you have the rights and any consents needed to use and publish it, and that it does not infringe any third party's rights or violate any law.
  • We may remove content or disable Public Pages that we reasonably believe are unlawful, infringing, or in breach of these Terms, and will notify you where practicable.

8. Public Pages, Viewer Analytics, and Acceptance Recording

  • Public Pages are accessible to anyone who has the link. You control who you share links with; treat the link itself as the access control.
  • We collect limited, privacy-conscious engagement analytics on Public Pages (described in the Privacy Policy) and display them to you, the page owner. Every Public Page carries a short privacy notice to Viewers. This notice is a legal disclosure and cannot be removed or obscured, including on pages where branding has been removed.
  • You are responsible for complying with any obligations you have to your own clients regarding this engagement data (for example, professional duties or contractual confidentiality).
  • The acceptance feature lets a Viewer indicate acceptance of a proposal or agreement, and lets you record status manually. This is a record-keeping convenience. It is not a certified or qualified electronic signature service under the Information Technology Act, 2000 (India), eIDAS (EU), the ESIGN Act (US), or similar laws, and we make no representation that a recorded acceptance forms a binding contract between you and your client. You are responsible for determining how to form legally binding agreements with your clients.

9. No Legal, Tax, or Professional Advice

LancerLoadout provides software and document structure, not professional services. Templates, section layouts, generated drafts, and any guidance within the product are for convenience only and are not legal, tax, accounting, or other professional advice. No lawyer-client relationship is created. Consult a qualified professional for advice on the enforceability or suitability of documents you send to clients.

10. Acceptable Use

You agree not to:

  • use the Service for anything unlawful, fraudulent, deceptive, or harmful, including phishing, scams, or misleading business documents;
  • upload or publish content that is infringing, defamatory, hateful, or that violates any person's privacy or rights;
  • send spam or unsolicited bulk communications using content created in the Service;
  • probe, scrape, crawl, or access the Service by automated means (except public pages accessed normally by your invited Viewers), or interfere with its operation or security;
  • reverse engineer, copy, resell, sublicense, white-label, or offer the Service to third parties as your own, without our written consent;
  • circumvent plan limits, credit costs, usage caps, or access controls, including by creating multiple accounts;
  • use AI features to generate unlawful, deceptive, or abusive content, or in violation of the AI provider's acceptable-use terms;
  • introduce malware or attempt to gain unauthorized access to accounts, systems, or data.

11. Our Intellectual Property; Feedback

The Service — including its software, design, structure, and branding — is owned by Pushkar Kumar Mishra and protected by law. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service for your business while your account is in good standing. “LancerLoadout” and associated marks may not be used without permission, except for the attribution footer displayed by the Service itself. If you send us feedback or suggestions, we may use them without obligation or compensation.

12. Third-Party Services

The Service depends on third-party providers (identified in the Privacy Policy), including hosting, database, authentication, email delivery, payment processing, and AI providers. Their services are governed by their own terms. We are not responsible for third-party services, but we choose providers with care and will make reasonable efforts to maintain continuity.

13. Beta and Early-Access Features

We may offer features labeled beta, preview, or early access. These are provided as-is, may change or be withdrawn at any time, and may be excluded from any support expectations.

14. Suspension and Termination

  • You may stop using the Service and delete your account at any time from Settings or by emailing [SUPPORT_EMAIL]. Deleting your account from Settings is immediate and permanent — export anything you want to keep before you delete, because we cannot recover it afterwards.
  • We may suspend or terminate your account for material breach of these Terms, unlawful use, non-payment, or risk to the Service or other users. Where practicable, we will notify you and give you an opportunity to cure.
  • If we terminate your account, your Public Pages stop rendering, and for 30 days afterwards (except termination for serious abuse or legal necessity) you may request an export of your Client Content by emailing [SUPPORT_EMAIL]. After that, deletion proceeds per the Privacy Policy retention schedule.
  • Sections that by nature should survive (including Your Content licenses already exercised, No Advice, Disclaimers, Limitation of Liability, Indemnification, Governing Law) survive termination.

15. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY OF ANALYTICS OR AI OUTPUT, AND UNINTERRUPTED OR ERROR-FREE OPERATION. ENGAGEMENT ANALYTICS ARE APPROXIMATE MEASUREMENTS AND MAY UNDER- OR OVER-COUNT ACTIVITY. NOTHING IN THESE TERMS EXCLUDES LIABILITY THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW, INCLUDING APPLICABLE CONSUMER PROTECTION LAW.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES (INCLUDING LOST CLIENT ENGAGEMENTS), EVEN IF ADVISED OF THE POSSIBILITY; AND (B) OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (i) THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (ii) INR 5,000 / USD 60. THESE LIMITS DO NOT APPLY TO LIABILITY FOR FRAUD, WILLFUL MISCONDUCT, OR ANYTHING THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

17. Indemnification

You will indemnify and hold harmless Pushkar Kumar Mishra from third-party claims, damages, and reasonable costs (including legal fees) arising from your Client Content, your use of the Service in breach of these Terms or law, or your dealings with your own clients — except to the extent caused by our breach of these Terms.

18. Changes to These Terms

We may update these Terms. For material changes we will give at least 15 days' notice by email or in-product notice before the change takes effect. Continued use after the effective date constitutes acceptance. The “Last updated” date above always reflects the current version.

19. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Before formal proceedings, both parties agree to attempt good-faith resolution by contacting [SUPPORT_EMAIL]; most issues are resolved this way. Subject to that, courts at Patna, Bihar, India have exclusive jurisdiction. Nothing in this clause deprives you of protections or forum rights granted by mandatory consumer protection law in your place of residence, including the (Indian) Consumer Protection Act, 2019 where it applies. Note that for international purchases, the payment transaction itself is with Lemon Squeezy as Merchant of Record and is governed by its Buyer Terms.

20. General

  • Entire agreement: these Terms, the Privacy Policy, the Refund & Cancellation Policy, the Shipping & Service Delivery Policy, and the Pricing page form the entire agreement between you and us regarding the Service.
  • Assignment: you may not assign these Terms. We may assign them to a successor entity (for example, if the sole proprietorship is incorporated as a company) with notice to you; your rights are unaffected.
  • Severability: if a provision is unenforceable, the rest remains in effect.
  • No waiver: failure to enforce a provision is not a waiver.
  • Force majeure: neither party is liable for delay or failure caused by events beyond reasonable control, including infrastructure provider outages, internet failures, or acts of government.
  • Notices: we may notify you at your account email; you may notify us at [SUPPORT_EMAIL]. Email notices are deemed given on sending.
  • Language: these Terms are drafted in English, which governs.

21. Contact

LancerLoadout is operated by Pushkar Kumar Mishra, Chainpur, PO Mittanchak, PS Sampatchak, Patna District, Bihar 804453, India. Questions about these Terms: [SUPPORT_EMAIL]. Grievances: see the Grievance Redressal section of the Privacy Policy.